The 9 Most Common Wi-Fi Problems in Kiwi Homes (and the Fix We Use Every Day)

Wi-Fi troubles can be a real headache, especially when you just want to stream your favourite show or get some work done from home. As Tech On Wheels, we’ve seen it all across Hamilton and the Waikato. I’m here to walk you through the most common Wi-Fi problems Kiwi homes face and share simple fixes you can try yourself. Plus, I’ll explain when upgrading to a mesh Wi-Fi system beats using extenders. Let’s get your internet running smoothly again!

Why Your Wi-Fi Might Be Acting Up

Before diving into the fixes, it helps to understand why Wi-Fi problems happen. Most issues come down to signal strength, interference, or outdated equipment. Walls, floors, and even your microwave can block or weaken signals. Sometimes, your router’s location or settings aren’t ideal. Other times, your devices just can’t keep up with the latest tech.

Here’s a quick checklist to diagnose your Wi-Fi issues:

• Check your internet speed using a speed test app or website.

• Look at your router’s lights to see if it’s connected properly.

• Note where your Wi-Fi signal is weak in your home.

• Restart your router to clear temporary glitches.

• Update your router’s firmware if possible.

  
  

If you’ve done all this and still have problems, keep reading for the nine most common issues and how we fix them every day.

The 9 Most Common Wi-Fi Problems in Kiwi Homes

1. Slow Internet Speeds

Slow speeds are the most common complaint. It might feel like your internet is crawling, especially during peak times or when multiple devices are connected.

Fix:

Try moving closer to your router or disconnect devices not in use. If that doesn’t help, restart your router. Sometimes, your internet plan might not match your household’s needs. Upgrading your plan or router can make a big difference.

2. Dead Zones Around the House

Dead zones are areas where your Wi-Fi signal just doesn’t reach. You might notice no connection in the backyard, upstairs bedrooms, or the garage.

Fix:

Relocate your router to a more central spot, away from thick walls or metal objects. If that’s not possible, consider a mesh Wi-Fi system. Mesh units work together to blanket your home in strong Wi-Fi, unlike extenders that can cause signal drops.

Router placement in a living room

Proper router placement can reduce dead zones.

3. Devices Keep Dropping Off Wi-Fi

If your devices frequently disconnect, it’s frustrating and interrupts your work or entertainment.

Fix:

Check for firmware updates on your router and devices. Sometimes, interference from other electronics or neighbours’ Wi-Fi can cause drops. Changing your router’s Wi-Fi channel to a less crowded one can help. If you’re using extenders, switching to a mesh system often provides a more stable connection.

4. Wi-Fi Is Slow on Some Devices Only

When only certain devices are slow, the problem might be with the device itself, not the Wi-Fi.

Fix:

Restart the device and forget the Wi-Fi network, then reconnect. Check for software updates. Older devices may not support faster Wi-Fi standards, so upgrading your device or router might be necessary.

5. Router Overheating

Routers can overheat if placed in cramped spaces or near heat sources, causing slowdowns or disconnections.

Fix:

Place your router in a cool, open area with good airflow. Avoid stacking devices on top of it.

6. Interference from Other Electronics

Microwaves, cordless phones, and baby monitors can interfere with Wi-Fi signals, especially on the 2.4 GHz band.

Fix:

Move your router away from these devices or switch to the 5 GHz band if your router supports it. The 5 GHz band is less crowded and faster but has a shorter range.

7. Outdated Router Hardware

Older routers may not handle multiple devices well or support the latest Wi-Fi standards.

Fix:

If your router is more than 3-4 years old, consider upgrading. Newer models offer better range, speed, and security.

8. Incorrect Router Settings

Sometimes, settings like security type, DHCP, or QoS can cause issues.

Fix:

Reset your router to factory settings and set it up again. If you’re unsure, we can help with this during a Wi-Fi health check.

9. Using Wi-Fi Extenders Instead of Mesh Systems

Wi-Fi extenders can help but often create new problems like slower speeds and dropped connections because they create separate networks.

Fix:

Switch to a mesh Wi-Fi system. Mesh units communicate with each other to provide seamless coverage and better performance across your home.

Mesh Wi-Fi system setup

Mesh Wi-Fi systems provide consistent coverage throughout the home.

When Mesh Beats Extenders: What You Need to Know

Extenders might seem like a quick fix, but they often cause more headaches than they solve. They work by repeating your router’s signal, which can cut your speed in half and cause devices to switch between networks, leading to dropped connections.

Mesh Wi-Fi systems, on the other hand, use multiple units that work together as one network. This means your devices stay connected to the strongest signal without interruption. Mesh systems are especially useful in larger homes or those with tricky layouts.

If you’re tired of dead zones and slow speeds, a mesh system is usually the better investment. Plus, many modern mesh systems are easy to set up and manage from your phone.

Simple Diagnostics You Can Do Today

Before calling in the pros, try these quick checks:

1. Restart your router and modem. This clears temporary glitches.

2. Move your router to a central, open spot. Avoid corners, thick walls, and metal objects.

3. Run a speed test near your router and in problem areas.

4. Check for firmware updates on your router.

5. Switch your device to 5 GHz Wi-Fi if available.

6. Forget and reconnect to your Wi-Fi network on problem devices.

7. Limit the number of devices connected at once.

   
   

If these don’t fix your issues, it’s time for a professional Wi-Fi health check.

Why You Should Book a Wi-Fi Health Check with Tech On Wheels

We get it - tech can be confusing. That’s why we bring the expertise right to your doorstep in Hamilton and the Waikato. Our mobile service means no waiting in queues or trying to explain your problem over the phone.

During a Wi-Fi health check, we:

• Diagnose your Wi-Fi issues with professional tools.

• Test your internet speed and signal strength throughout your home.

• Check your router’s settings and update firmware.

• Recommend the best solution, whether it’s repositioning your router, upgrading hardware, or installing a mesh system.

• Set everything up for you, so you don’t have to lift a finger.

  
  

Our goal is to make your Wi-Fi fast, reliable, and hassle-free. We’re patient, friendly, and here to help you understand what’s going on with your home network.

Ready to stop struggling with slow or spotty Wi-Fi? Book a Wi-Fi health check with Tech On Wheels today and get your home connected the right way.

With these tips and fixes, you can tackle the most common Wi-Fi problems in Kiwi homes. Remember, sometimes a simple change is all it takes, but when you need expert help, we’re just a call away. Here’s to smooth streaming, fast downloads, and happy devices!